This is our FAQ section, where you can learn more about us and how you book a taxi, download our app and use it and some much more. If your question is not mentioned here feel free to contact and we’ll be happy to help you.
My question is not here - please help me!
1. where can I find a taxi in Ararat?
Our taxis are parked some time on Ararat Railway station at Birdwood Ave and some time on Barkley Street Ararat Taxi stands. In case taxi is not there, do not panic. Just ring 03-5352 7777, taxi will be there to pick you within 5-10 min depending upon where you are. If this number is busy, then ring office number 5352 7775.
Ararat Cabs/Taxi can reach following towns, for your taxi needs:
♦ Great Western, ♦ Lake Bolac, ♦ Willaura, ♦ Glen Thompson, ♦ Moyston, ♦ Pomonal, ♦ Halls Gap, ♦ Grampians, ♦ Warrak, ♦ Crowlands, ♦ Elmhurst, ♦ Westmere, ♦ Tatyoon, ♦ Westmere, ♦ Skipton and ♦ Streatham
Our taxis are time to time available in Ararat at Barkley Street opposite to Ararat Hotel and at Ararat Railway station on Birdwood Ave taxi stands. If taxis are not there please call us at 5352 7777.
Female Drivers are required for some shifts. Please e-mail your CV to email@example.com or fax 03-5352 7776 or post to PO Box 319 Ararat Vic 3377. contact administration for further information at 03-5352 7775.
2. Can I make an advance booking?
Yes we accept advance bookings to taxi you to your destination intime.
Yes pre-bookings are made which can be couple hour before or to catch a train in couple days later. Bookings are also accepted a week or month before travel. We advise customers to ring 15 min prior actual booking time just to make sure it is in order and has not omitted from our dispatch system in error.
Taxi service can be pre-booked on your special occasion including weddings or birthday parties, please contact us.
Yes we accept permanent bookings to taxi you to your work and back etc.
3. lost Property
If an item is lost in our taxis, you can be sure that we will have it for you.
Should you lost some thing in our taxis such as mobile, keys etc? Do not panic, just follow the following procedure:
1, First ask your friends, colleague/s if any, who travel with you.
2, Check your item at place you went or spend time prior boarding in taxi.
3, Check your items at place your board in or drop off, it may fall there
4, If certain it is lost in taxi then ring us immediately at 03-5352 7777
Driver or Operator will ask you following question;
1, Your pick up and drop off address
2, Pick up and drop off date and time
3, Taxi number such as C0432 or driver name if known
4, Your name and contact number.
5, Driver will be contact, he will search your item in his vehicle.
6, Search could take 1-10 hour depending on driver is on duty or left and sleeping.
If your item located in taxi then;
1, It may be given to taxi base office or to police or still with driver.
2, You will be informed where and what time (if known) to pick up.
3, Should item to be deliver to your place, driver may charge the taxi fare.
some items are found when driver clean up their vehicles. You may ring a week late too or if you have left your contact number, you will be contacted.
Feel free to fill our form in “Contact Us”. This way we will have a record of your request.
4. taxi app
Currently we have very basic 131008 apps for booking .
information have already given on home page.
It is very basic apps just to book a local taxi. You can not locate your taxi.
Feel free to ring the number 5352 7777 again and driver will tell you how far he is.
Yes through this Apps you can book a taxi anywhere in Australia
Yes it is a free Apps